IT Help Desk Analyst — Fast, Friendly Tech Support

DYOPATH is seeking a Technical Support Specialist to be the first point of contact for users in Dubai. You will troubleshoot desktops, laptops, printers, mobile devices, software, and networks, logging all interactions in the ticketing system and escalating when needed.

You will deliver timely, accurate resolutions with strong customer service, follow up to confirm satisfaction, and participate in projects that enhance service delivery.