Found Description
IT Help Desk Analyst (Level 1/2)
12-month FTC
Location: Sydney | Hybrid (3 days in the office)
We're partnering with a leading global professional services organisation to recruit an experienced IT Help Desk Analyst to join their national Technology team. This is an excellent opportunity to join a highly regarded organisation known for its collaborative culture, investment in technology and strong career development opportunities. You'll become part of a high-performing IT Help Desk team, supporting employees across the business while working with modern enterprise technologies in a fast-paced corporate environment.
Responsibilities:
- Provide Level 1 and Level 2 technical support for hardware, software and Microsoft technologies.
- Log, manage and resolve incidents and service requests using an ITSM platform such as Service...