IT Hardware & Asset Coordinator

About the role
This role sits within the Service Team and reports to the Service Manager. You’ll take ownership of hardware, mobile and asset management across the organisation, ensuring systems, processes and stock are maintained to a high standard.

You’ll be responsible for end-to-end lifecycle management, service escalations, reporting, and supporting the wider team with technical guidance and process improvement. This is a hands-on role in a fast-paced environment where accountability, organisation and communication are key.

Key responsibilities

• Manage hardware, mobile devices and peripherals across their full lifecycle
• Oversee stock rooms, build areas, asset registers and compliance requirements
• Own service tickets and escalations relating to hardware and device issues
• Maintain accurate documentation, reporting and SLA tracking
• Support ITIL-aligned service processes and cha...