Found Description
Job Description:
Summary
Product Senior analyst is responsible for local and global application support, improvements, efficiency, and performance.
Working on Global Product Capability improvement: BAU operations management improving processes, work with optimizations to guarantee OPEX targets providing an outstanding customer experience, collecting stakeholders feedback, and addressing the opportunities with Vendors, operational team and other IT areas at Mars.
This person will work in projects (Service Introduction) to assure a smooth transition and from hyper care to BAU support, attending the necessities of the business and following Mars principles.
What are we looking for?
· Proven experience in Business or IT Team in project management or service team
· Strong knowledge and support ability in eCommerce websites / platforms
· Knowledge around security process of Web-transactions
· Ability to work effectively in a...
Summary
Product Senior analyst is responsible for local and global application support, improvements, efficiency, and performance.
Working on Global Product Capability improvement: BAU operations management improving processes, work with optimizations to guarantee OPEX targets providing an outstanding customer experience, collecting stakeholders feedback, and addressing the opportunities with Vendors, operational team and other IT areas at Mars.
This person will work in projects (Service Introduction) to assure a smooth transition and from hyper care to BAU support, attending the necessities of the business and following Mars principles.
What are we looking for?
· Proven experience in Business or IT Team in project management or service team
· Strong knowledge and support ability in eCommerce websites / platforms
· Knowledge around security process of Web-transactions
· Ability to work effectively in a...