Found Description
End-User Technical Support
- Serve as the first point of contact for employees seeking technical assistance over the phone, email, or in-person.
- Diagnose and resolve technical issues related to operating systems, software applications, hardware devices, and network connectivity.
- Assist with user account management, including Active Directory or other identity management systems for creating, modifying, and deleting user accounts and permissions.
- Ensure timely and efficient resol...