IT Event Management Analyst - Hybrid

Drive IT excellence as an IT Event Management Analyst with TransLink in a hybrid role. Support infrastructure monitoring and event management to enhance service delivery and operational efficiency.
In this pivotal role at TransLink, you will utilize your knowledge in IT event management and analysis. With three years of experience in a complex enterprise environment, you’ll focus on proactive monitoring, system event detection, and integration of monitoring tools. Your role is crucial in maintaining optimal service levels and fostering improvements through feedback and performance reporting.
Key Responsibilities:
• Monitor enterprise systems and applications for disruptions
• Establish and maintain automated alerting for event detection
• Provide technical support and troubleshooting for users
• Contribute to operational trend reporting and recommendations
• Collaborate with IT departments to enhance event management processes
Requirements:
• Diploma in manag...