IT Engineer (Data Services)

Responsibilities, but not limited to

• Install, upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance with database and security standards.
• Perform changes to critical databases related to manufacturing and engineering.
• Support incident, request, change, and problem management tasks associated with database operations.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Provide oncall support, including outside of office hours.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met.
• Perform business continuity planning and capacity forecast for database systems
• Collaborate with site customers on new database requirements, problem resolution and ...