IT End User Support / Desktop Engineer

Role Type: Contract

Duration: 6 Months with an extension based on candidates' performance

We are looking for a motivated and service-oriented End User Desktop Engineer to provide frontline IT support for insurance agents and internal users. The successful candidate will be responsible for troubleshooting hardware and software issues, setting up laptops and tablets, managing IT assets, and ensuring users are able to work effectively with minimal downtime.

This role is suitable for candidates with foundational IT support experience who enjoy hands‑on technical work and interacting with end users.

• ·Install, upgrade, andtroubleshoot Windows 10/11, Microsoft Office, and other authorized desktopapplications.
• ·Support and maintainprinters, computer hardware, and peripheral equipment.
• ·Perform preventivemaintenance and remedial repairs on desktops, l...