Found Description
The IT End User Services Specialist will provide second-level user support for hardware and software issues, assist in hardware and software installation/configuration, and aid in troubleshooting and diagnosing hardware/software errors. The role will also involve responding to service desk tickets and outages, and providing hands‑on assistance for IT project implementations. The successful candidate will work in a team environment and maintain confidentiality on all user data and related information.
What You Will Do
- Respond to service desk tickets and outages
- Provide second‑level user support
- Assist with hardware and software installation/configuration
- Troubleshoot and diagnose hardware/software errors
- Support PC replacement programs
- Provide hands‑on assistance for IT project implementations
Why It Might Be a Fit
The ideal candidate will have a strong understanding of IT systems and technolo...