Found Description
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
Key Responsibilities:
- Provide first and second level support for desktops, laptops, printers, and mobile devices.
- Respond to service requests and incidents via ticketing system, phone, or in person.
- Install, upgrade, and maintain operating systems (Windows, macOS, Linux) and software applications.
- Troubleshoot hardware, software, and peripheral issues such as monitors, keyboards, docking stations, etc.
- Set up and configure new employee workstations, including user accounts and permissions.
- Maintain asset inventory and ensure accurate documentation of IT equipment.
- Assist with onboarding/offboarding of employees from a technical perspective.
- Support remote users with VPN, remote desktop, and connectivity issues.
- Collaborate with other IT teams on escalated issues or project related t...