IT Desktop Support Engineer – Perth, Western Australia.

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

• Provide L2 support to EUC environment in compliance with established IT Service management processes and meeting agreed SLAs.
• Provide hands and feet support for all EUC devices (Windows PC, Apple devices, Mobiles devices, Peripherals).
• Maintains, repairs and troubleshoots desktop/ laptop OS, hardware and software packages.
• Provide L1 support for desktop applications (Outlook, MS Tea...