Found Description
Job Title: Technical Support Specialist
The role of a Technical Support Specialist is to provide expert technical support and guidance to internal teams, vendors, partners, and customers via phone and ticketing systems.
You will work closely with cross-functional teams to identify issues, resolve problems, maintain accurate documentation within the ticketing system, collaborate on case resolution efforts.
Required Skills & Qualifications
- Bachelor's degree in Computer Science or related field;
- A minimum of three years' experience working as a technical customer support specialist.
- 'Excellent communication skills both written (English) & spoken)
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