Found Description
About the Opportunity
This is an excellent opportunity for an IT professional who enjoys solving technical challenges, supporting end users, and continuously learning new technologies. Working alongside the IT Lead, you'll provide day-to-day technical support while gaining exposure to system administration, cybersecurity, Microsoft technologies, automation, AI tools, and infrastructure projects.
This role offers excellent long‑term growth for someone looking to build a career in enterprise IT.
Key Responsibilities
- Provide first-level technical support to users in person, by phone, email, and through the ticketing system.
- Troubleshoot hardware, software, Microsoft 365, and network‑related issues.
- Configure, deploy, and maintain Windows and macOS devices.
- Support user account administration through Microsoft Entra ID and Microsoft Intune.
- Assist with endpoint management, software deployments, updates,...