Found Description
At Medtronic, you can begin a life-long career of exploration and innovation. As an IT Business Analyst - ServiceNow in our Service & Repair IT team based in Hyderabad, you'll play a crucial role in developing and enhancing our global Service & Repair strategy. You'll specialize in assessing, designing, and implementing enhancements within our ServiceNow (SNOW) platform, specifically supporting Case Management processes for medical equipment. This role directly contributes to breaking down barriers to innovation and helping champion healthcare access for all.
A Day in the Life
You will drive ServiceNow solutions and process improvements by:
- Engaging with business leaders to understand strategies and how data-driven changes can improve efficiencies and add value within Service & Repair.
- Working with data sets to define use cases aimed at improving products, processes, and/or services....