It & Applications Support Engineer

IT & Applications Support Engineer
Responsible for delivering day-to-day IT operational support while also supporting, maintaining, and enhancing manufacturing and business applications.
The role supports both Information Technology (IT) and Operational Technology (OT) environments, ensuring production continuity, system availability, user satisfaction, and continuous improvement of digital solutions across the plant.
Primary Responsibilities
Troubleshoot application errors, performance issues, and user-reported problems
Monitor application availability and data integrity
Coordinate with vendors and internal stakeholders on escalated application issues
Develop and maintain operational reports and dashboards
Create SQL queries, stored procedures, and data validations
Support development and enhancement of internal applications and dashboards
Modify and maintain existing scripts, queries, and application configurations
Participate in medium-...