IT Applications Senior Analyst

**IT Applications Senior Analyst**
**LOCATION**:Veracruz
**HR CONTACT**: Tania Salomón
**Specialization / Degree**: Computer System Engineering Degree or Information Technology Degree.
**Experience**:
- Minimum of 2 years in a similar support or technical role, ideally within an industrial or manufacturing environment.
- Customer service experience.
- Basic programming (PL/SQL, Oracle SQL or similar).
**Level of English**: Advanced
**Skills and other specialization**:
- Customer-focused mindset.
- Strong analytical and problem-solving skills.
- Excellent communication skills (verbal and written).
- Proactive and able to work independently.
- Basic programming skills.
- PL SQL (Basic).
- Experience in Oracle Developer.
- Microsoft office Excel, Word, Power Point & Visio.
**Purpose of the position**:
**Main responsibilities**:
- Provide first and second-level support for incidents and service requests related to the industrial s...