IT Admin Executive (Mobile Application and Programme Support)

Join our team in a dynamic outsourced project. We are seeking proactive, detail-oriented, and analytical individuals to support digital programme operations, IT application support, product enhancements, stakeholder coordination, and operational activities. This role offers the opportunity to work closely with cross-functional teams to support project delivery, quality assurance, customer experience, and continuous process improvement.

Key Responsibilities

Product Support, Testing & Quality Assurance

• Support product development activities by documenting requirements, coordinating testing activities, and assisting with application enhancements.
• Coordinate User Acceptance Testing (UAT), beta testing, and usability testing with internal stakeholders, vendors, and end users prior to application releases.
• Perform functional testing, sanity checks, and basic troubleshooting to ensure application quality, functionali...