Issue Resolution Manager (Xico)

Job SummaryTetra Pak is a global leader in food processing and packaging solutions, dedicated to making food safe and available everywhere.With a presence in over 160 countries and an extensive product portfolio ranging from packaging materials to processing equipment, Tetra Pak is committed to sustainability, innovation, and creating value for its customers and stakeholders.We are seeking a proactive and experienced Issue Resolution Manager to join our team.This role will be responsible for lead resolution and sustainable containment of complex technical issues related to Tetra Pak's products and services, as well as accidents and incidents (A/I) across all businesses.This role requires strong problem‐solving skills (PSM), excellent communication abilities, and a customer‐centric approach to ensure timely and effective resolution of issues, securing proper communication with internal and external stakeholders.The position is based in Cuautitlán, México.You may be required to travel...