Iqware Customer Support Specialist Montreal

Join IQware Inc. as a Customer Support Specialist in Montreal/Laval, focusing on technical and functional client support. Your friendly disposition and detail-oriented approach will ensure customer satisfaction. This position requires you to assist clients with various support needs, showcasing your passion for helping others succeed.

You will troubleshoot issues effectively while providing solutions to enhance overall customer experience. Living within a commutable distance of Montreal/Laval is a must for this role.

Key Responsibilities

• Provide technical support to clients efficiently
• Troubleshoot and resolve client issues promptly
• Ensure high levels of customer satisfaction
• Communicate effectively with clients to understand concerns
• Maintain detailed records of customer interactions

Requirements

• Solid problem‑solving skills with a detail‑oriented mindset
• Excellent communication ...