Found Description
Meet the team
You will be part of the Integrated Operations Center (IOC), a high‑impact organization responsible for ensuring the stability, availability, and rapid recovery of Dexcom’s critical IT services worldwide. The team leads major incident response, drives coordination across infrastructure, applications, and network teams, and ensures minimal business disruption. As a Major Incident Manager, you will play a critical role in leading high‑severity incident management, enabling timely resolution, and strengthening operational resilience across Dexcom’s global environment.
Where you come in
- Lead end‑to‑end Major Incident Management to ensure rapid service restoration.
- Act as primary point of contact during major incidents and provide timely updates to stakeholders.
- Coordinate cross‑functional teams to resolve high‑impact incidents.
- Ensure complete and accurate documentation for post‑incident reviews.
- Drive con...