Inventory Technician II – Hardware Refreshes

Responsibilities

• Provide 'White Glove' service while deploying laptops, monitors, and other end user peripherals
• Deploy and recover laptop and desktop images
• Handle inventory and asset management
• Support a complex and fast paced environment focused on desktop support
• Troubleshooting any issues that may arise with hardware deployment
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
• Utilize Inventory Data management software to maintain inventory accuracy and workflow
• Contribute to large scale global projects as needed
• Other duties as required

Requirements

• High school diploma or general education degree (GED) and 2 to 4 years’ related experience and/or training; or equivalent combination of education and experience
• Exercises judgment within defined procedures and practices to determine appropriate acti...