Found Description
Technical: - Knowledge of Windows *****, macOS, and basic Linux environments- Ability to troubleshoot, repair, and deploy desktops, laptops, and peripherals- Familiarity with mobile device platforms (iOS, Android) and basic MDM concepts- Understanding of AV/VC systems (Zoom, Meet, Webex) and conference room technology- Basic knowledge of networking concepts (IP, DNS, DHCP, connectivity troubleshooting)- Proficiency with ITSM/ticketing platforms (e.g., ServiceNow, Jira)- Ability to image and deploy devices using tools like SCCM, JAMF, or MDT- Experience with inventory and asset tracking tools for lifecycle management- Awareness of IT security best practices and safe handling of equipment- Ability to follow standard operating procedures (SOPs) and technical documentationSoft Skills:- Strong verbal and written communication skills for working with end users- Excellent customer service orientation and active listening- Effective time management and ability to prioritize multiple tasks- ...