Internship Intern, Customer Service / Client Engagement

Key Responsibilities

A. Customer Engagement and Feedback

• Meet and interact with customers to understand their concerns, needs, and expectations
• Conduct surveys, interviews, and feedback collection exercises
• Document and analyze customer pain points across different touchpoints
• Negotiate with customers on their responses on various business related matters

B. Problem Identification and Resolution

• Identify issues related to marketing, promotions, business operations, and fina...