Internship in Global Customer Care

Embark on a rewarding internship at Kinaxis in Global Customer Care, located in Ottawa, Canada. This full-time position allows you to support vital operational and community management processes.
As a Global Customer Care Intern, you will assist in documenting and streamlining internal workflows, contribute to community engagement programs, and support customer service initiatives. Ideal candidates are students or recent graduates wishing to apply their knowledge in a hands-on environment, focusing on operational effectiveness and customer satisfaction.
Key Responsibilities:
• Assist with community management and order fulfillment tasks
• Document internal processes and knowledge base articles
• Collaborate on content planning and managing publication calendars
• Monitor community activity for effective issue resolution
• Perform research to support content and operational strategies
Requirements:
• Currently enrolled in a relevant post-secondary program
•...