International Reg Services Specialist - UAE

Description

The primary function of the International Regional Services Specialist (RSS) is to deliver technical operational and logistical support to Mayo Clinic Laboratories (MCL) international clients tailored to specific needs as characterized during the sales process and beyond. Trains clients to navigate MCLs products and services, order tests, ship specimens, and retrieve test results. An effective RSS plays a key role in client retention and transmits valuable market insight to MCL.

A baseline understanding of all phases of reference laboratory diagnostic testing is paramount to the RSS's success, beginning with specimen collection, continuing through preanalytic processing, transportation, analysis, result delivery, and postanalysis. Engages with colleagues throughout MCL as well as their clients to develop their knowledge of laboratory medicine at Mayo Clinic and beyond.

For new accounts the RSS obtains a detailed summary about opportunities fr...