International Business Process Analyst (NPL)

Mission of the role

The International Business Process Analyst supports the Operations and Transformation agenda by analyzing, designing and improving end‑to‑end business processes across multiple geographies, with a strong focus on Italy and France.

The role acts as a bridge between Operations, Servicing, IT/Data and Management, ensuring processes and reporting are scalable, efficient and aligned with the NPL business model.

Key responsibilities

• Analyze and improve operational and servicing processes across the full NPL lifecycle (boarding, servicing, recoveries, disposals, reporting).


• Support process harmonization and standardization across countries, adapting to local regulatory and operational specifics.


• Act as a process and analytical reference for international teams, especially Italy and France.

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