Found Description
Key Responsibilities
- Handle inbound voice calls for international customers
- Address customer queries, concerns, and service requests professionally
- Ensure clear, confident, and effective communication with customers
- Follow defined processes, policies, and compliance guidelines
- Maintain accurate call logs and customer interaction records
- Achieve quality, productivity, and customer satisfaction targets
- Work collaboratively with team members and support functions
Skills Required
Customer Support, crm software, Call Handling, Data Entry, Technical Support, Email Management
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