Intern - System and Network Support

About the job Intern - System and Network Support

Shift: Night (6 pm-3 am)

Job-Mode: Onsite

• Configuring, and troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
• Responding promptly to service issues and requests
• Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS, etc.
• Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
• Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
• Perform administration and maintenance of network devices like switches, firewalls, access points,...