Found Description
Join Tata Consultancy Services as an Intermediate TIBCO Developer in Canada. Apply your TIBCO expertise and ITIL knowledge to enhance operational efficiency.
TCS is on the lookout for qualified TIBCO Developers to improve incident and service request management. Your role will involve close collaboration with teams, ensuring compliance with ITIL standards, and maintaining knowledge base articles. With your background in TIBCO EMS and monitoring tools, you’ll contribute significantly to project success and team performance reviews.
Key Responsibilities:
• Ensure SLA adherence for incidents and requests
• Collaborate with onshore client teams
• Track and prioritize critical ticket queues
• Act as a liaison between teams
• Create and maintain SOPs and documentation
Requirements:
• Intermediate knowledge of TIBCO suite products
• Experience with ServiceNow, JIRA, or similar platforms
• Familiarity with m...
TCS is on the lookout for qualified TIBCO Developers to improve incident and service request management. Your role will involve close collaboration with teams, ensuring compliance with ITIL standards, and maintaining knowledge base articles. With your background in TIBCO EMS and monitoring tools, you’ll contribute significantly to project success and team performance reviews.
Key Responsibilities:
• Ensure SLA adherence for incidents and requests
• Collaborate with onshore client teams
• Track and prioritize critical ticket queues
• Act as a liaison between teams
• Create and maintain SOPs and documentation
Requirements:
• Intermediate knowledge of TIBCO suite products
• Experience with ServiceNow, JIRA, or similar platforms
• Familiarity with m...
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