Found Description
Join the Ministry of Public and Business Service Delivery as an Intermediate Systems Administrator in Toronto. Solve complex application issues and support integration with contact center solutions like AWS Amazon Connect.
This role involves delivering essential support and solutions in the Government Services Integration Cluster. Your expertise in contact center technologies and AWS will be crucial in resolving application problems. Additionally, you will perform software upgrades and track computer workload trends to optimize resource utilization.
Key Responsibilities:
• Identify and address complex application development challenges
• Solve issues using AWS Amazon Connect and other solutions
• Apply software upgrades and patches efficiently
• Monitor workload trends and adjust resources accordingly
• Provide customer interface for necessary changes
Requirements:
• Experience with AWS products and contact center solutions
• Ability to learn program areas...
This role involves delivering essential support and solutions in the Government Services Integration Cluster. Your expertise in contact center technologies and AWS will be crucial in resolving application problems. Additionally, you will perform software upgrades and track computer workload trends to optimize resource utilization.
Key Responsibilities:
• Identify and address complex application development challenges
• Solve issues using AWS Amazon Connect and other solutions
• Apply software upgrades and patches efficiently
• Monitor workload trends and adjust resources accordingly
• Provide customer interface for necessary changes
Requirements:
• Experience with AWS products and contact center solutions
• Ability to learn program areas...
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