Found Description
Open Position – Intermediate IT Professional Duties and Responsibilities
Maintain user uptime and computing experience through remote and onsite maintenance
Problem solving IT related issues – determine solutions and maintain contact with clients during the resolution process.
Analyze client’s IT requirements and work with Solutions Architects to deliver appropriate on-premises and/or cloud-based solutions.
Growing and developing client relation through exceptional customer service
Installation, maintenance, and support of desktop systems, notebooks, tablets, printers, network equipment, etc.
Maintenance and support of Windows Servers
Audit and document client’s IT environment, equipment, software, processes, and procedures.
Setup Hosted Cloud services (ie, SaaS and IaaS) and provide support
Client onboarding
Ability to work after hours or on weekends when required
Core Competencies
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Maintain user uptime and computing experience through remote and onsite maintenance
Problem solving IT related issues – determine solutions and maintain contact with clients during the resolution process.
Analyze client’s IT requirements and work with Solutions Architects to deliver appropriate on-premises and/or cloud-based solutions.
Growing and developing client relation through exceptional customer service
Installation, maintenance, and support of desktop systems, notebooks, tablets, printers, network equipment, etc.
Maintenance and support of Windows Servers
Audit and document client’s IT environment, equipment, software, processes, and procedures.
Setup Hosted Cloud services (ie, SaaS and IaaS) and provide support
Client onboarding
Ability to work after hours or on weekends when required
Core Competencies
<...