Found Description
Open Position – Intermediate IT Professional
Duties and Responsibilities
- Maintain user uptime and computing experience through remote and onsite maintenance
- Problem solving IT related issues – determine solutions and maintain contact with clients during the resolution process.
- Analyze client’s IT requirements and work with Solutions Architects to deliver appropriate on-premises and/or cloud-based solutions.
- Growing and developing client relation through exceptional customer service
- Installation, maintenance, and support of desktop systems, notebooks, tablets, printers, network equipment, etc.
- Maintenance and support of Windows Servers
- Audit and document client’s IT environment, equipment, software, processes, and procedures.
- Setup Hosted Cloud services (ie, SaaS and IaaS) and provide support
- Client onboarding
- Ability to work after hours or on weekends ...