Intermediate Desktop Support Technician Position

Advance your career as an Intermediate Desktop Support Technician, performing hardware roll-outs and deskside support. Focus on software and network troubleshooting in a dynamic role.
The ideal candidate will have 1-2 years of relevant field service and deskside support experience. Your role will involve engaging with customers to resolve issues and enhance their IT support experience. A+ certification is required, along with any additional certifications from IT vendors.
Key Responsibilities:
• Conduct intermediate IMAC activities on hardware devices
• Install and troubleshoot software for users
• Provide necessary deskside support to resolve technical issues
• Manage calls from the National Dispatch for updates
• Repair and maintain hardware through depot service
Requirements:
• Minimum of 1-2 years in field service and deskside support
• Strong knowledge of troubleshooting and networking
• Valid A+ certification is necessary
• Diploma from a recog...