Intermediate Customer Onboarding Specialist (12 month Contract)

Summary

We are looking for a high‑output, thoughtful, and skilled onboarding specialist to add value, energy, and technical expertise to our team in our Burnaby, Toronto or Calgary offices on a 12‑month contract. You thrive in the spotlight with customers, eager to spend as much of your day as you can helping them be successful. You not only have the technical chops but also have mastered the art of customer experience to deliver on onboarding sessions as part of a customer’s full life cycle. You are a troubleshooting expert and a consummate people person with deep empathy for ensuring that our employees and customers’ needs are understood and expectations are not only met, but exceeded.

What your team does

Our Customer Onboarding & Data Migration team is hyper‑focused on providing exceptional onboarding and customer experience through our customers’ lifecycles. We are dedicated, enjoy what we do, and are serious about truly making a positive impact on ou...