Intermediate Client Success & Resolution Analyst

Link-Worldwide is seeking a Customer Service Intermediate Analyst in Mexico City. The role involves managing a portfolio of high-profile clients and addressing their queries effectively and professionally.
Key responsibilities include collaborating with the Customer Service team to provide resolution updates and advocating for process improvements. Candidates should have 2-5 years of customer service experience and a Bachelor's degree. Proficiency in English and Portuguese is required.
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