Intermediate Applications Support Analyst - Hybrid

Become an integral part of Citi as an Intermediate Applications Support Analyst in Mississauga, Ontario. This hybrid role blends technical support, problem-solving, and stakeholder communication every day.

As an Intermediate Applications Support Analyst, you will utilize 2–5 years of experience to troubleshoot issues and ensure smooth application functioning for users. Your analytical skills will be key in identifying risks and integrating with technology partners for effective solutions. Additionally, you will support application releases and engage in disaster recovery testing to enhance overall stability.

Key Responsibilities: • Provide technical support for Citi Applications users • Field queries and resolve issues with short-term solutions • Participate in application releases and post-release checkouts • Develop technical support documentation and analyze risks • Act as a liaison between users, traders, and technology groups

Requirements: • 2–5 years ex...