Found Description
Elevate public sector initiatives as an Intermediate Application Analyst in Edmonton, Alberta. Focus on ITSM processes and ensure application services align with Justice outcomes.
This contract position spans 12 months, emphasizing service management within a highly regulated environment. You'll harmonize workflows, coordinate major incidents, and facilitate change management while ensuring the integrity of sensitive court data. Your ability to translate complex requirements into actionable solutions will be key.
Key Responsibilities: • Standardize operations to a unified ITSM framework • Act as functional lead during major incidents • Facilitate change management processes for legacy systems • Document judicial requirements from end-users effectively • Monitor external vendors to meet SLAs
Requirements: • Experience in user acceptance testing planning • Proficiency with ServiceNow or similar systems • Background in Agile/Scrum environments • Familiarity with...
This contract position spans 12 months, emphasizing service management within a highly regulated environment. You'll harmonize workflows, coordinate major incidents, and facilitate change management while ensuring the integrity of sensitive court data. Your ability to translate complex requirements into actionable solutions will be key.
Key Responsibilities: • Standardize operations to a unified ITSM framework • Act as functional lead during major incidents • Facilitate change management processes for legacy systems • Document judicial requirements from end-users effectively • Monitor external vendors to meet SLAs
Requirements: • Experience in user acceptance testing planning • Proficiency with ServiceNow or similar systems • Background in Agile/Scrum environments • Familiarity with...
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