Interior Design Sales Specialist

Key Responsibilities

1. Communicate with US customers via email, call and chat to fully understand their house layout, decoration style, budget and furniture demands.
2. Create customized interior design solutions, 2D drawings and 3D renderings using CAD, SketchUp, V-Ray, D5 Render or relevant design software.
3. Select matching furniture, decor items exclusively from our brand's e-commerce store to integrate into all design proposals.
4. Apply sales skills to guide customers to place orders of the products included in design plans, follow up potential customers and boost conversion rate.
5. Record all customer consultations, design drafts and order follow-up details in Zendesk systematically.
6. Analyze customer feedback on design styles and products, provide optimization suggestions to the design and operation team.
7. Cooperate with PH customer service team and China operation team to align sales targets and service standa...