Found Description
Job Description
Major Duties and Responsibilities
- Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS (Corporate Order Management System), IOMS (International Order Management System), Salesforce, BPCS, Lotus Notes databases and etc. where applicable.
- Work directly with source of supply locations, BG/division supply chain, functional work streams and/or 3PL freight forwarders to ensure the timely export of international orders.
- Understands and supports the export rules and regulations to comply with source country and international Export Regulatory policies and procedures for international shipments.
- Manages inquiries/communication from/to 3M international subsidiaries regarding product availability, order status, expedites, etc. Follow up on escalations, delays and transportation issues.
- Ensures timely completion of Customer Feedback Resolution complaints for assigned countries.
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