Intelcom | Dragonfly Business Partner Liaison

Engage in strategic partnership management at Intelcom | Dragonfly as a Business Partner Liaison. Ensure optimal IDC productivity while promoting compliance and operational excellence in this pivotal role.
In this role, you will report to the Manager of Partnership Development and be tasked with managing the relationship with Independent Delivery Contractors. Use KPI-driven insights to elevate IDC performance and ensure alignment with Intelcom's strategic vision. Your ability to mediate and foster strong relationships will be crucial for success.
Key Responsibilities:
• Identify growth opportunities for IDCs and Intelcom
• Support operations in assessing delivery capacity
• Handle grievances while applying conflict-resolution skills
• Provide operational insights for strategic initiatives
• Ensure compliance with contractor regulations
Requirements:
• MBA or relevant postgraduate education
• 3 years of experience in logistics or account management
• Str...