Found Description
Drive innovation in contact centers as you integrate CCaaS solutions, focusing on client needs while configuring state-of-the-art cloud systems. This temp-to-hire opportunity allows for impactful contributions at every stage of the project.
As a key player in the project delivery team, your expertise in platforms like Genesys Cloud CX or Five9 will be crucial. You will implement, configure, and test solutions while maintaining an arsenal of technical documentation. Your role will also encompass building Voice Bots and enhancing omni-channel capabilities.
Key Responsibilities: • Provide expertise in CCaaS and associated platforms • Develop and maintain technical libraries for project support • Implement SIP trunking and multi-channel interactions • Create user configurations including skills and campaigns • Train users and resolve support issues
Requirements: • At least 5 years of contact center experience • 3 years in CCaaS deployment roles • Technical knowle...
As a key player in the project delivery team, your expertise in platforms like Genesys Cloud CX or Five9 will be crucial. You will implement, configure, and test solutions while maintaining an arsenal of technical documentation. Your role will also encompass building Voice Bots and enhancing omni-channel capabilities.
Key Responsibilities: • Provide expertise in CCaaS and associated platforms • Develop and maintain technical libraries for project support • Implement SIP trunking and multi-channel interactions • Create user configurations including skills and campaigns • Train users and resolve support issues
Requirements: • At least 5 years of contact center experience • 3 years in CCaaS deployment roles • Technical knowle...
Ready to Apply?
Submit your application for Integrate CCaaS Solutions Effectively at CallTower
Apply Now