Intake Specialist (Mérida)

Intake Specialist

Monday-Friday 2:00pm EST to 10:00pm EST

Chihuahua, Chihuahua and also Merida, Yucatan. Additional in-person location: Milford.

100% On-Site

We are seeking a bilingual customer service professional to join our intake team, helping personal injury victims throughout Connecticut. The role involves communicating with potential clients, managing intake calls, and ensuring a high standard of service.

• Fully fluent in English (speaking, writing, & reading)
• Minimum 1 year of customer service experience, preferably in a call center or BPO environment
• Professional verbal and written communication skills
• Typing speed of 60+ WPM
• Strong attention to detail, grammar, and punctuation
• Ability to work independently and as part of a team
• Proficient typing skills to navigate var...