Intake Specialist

Join our team and be part of a US-based law firm that makes a difference from the beginning to the end of the legal process.The hours for this position are from 10PM to 8 AM CST, 5 days a week (including weekends).

Requirements

• Take incoming calls, emails and texts, and determine if the potential new client meets the firm’s criteria for the particular advertised tort.
• Articulate the value proposition, overcome objections, and, if qualified, persuade the lead that their best chance of achieving the desired result is by retaining our firm.
• Schedule appointments as necessary for client call backs.
• Respond, engage, and qualify all leads and inquiries in a timely and determined manner.
• Qualify an ever‑increasing % of leads, and do so more efficiently over time through training, real world calls, and constructive feedback based on your recorded conversations.
• Hold intelligent and engaging conversations by phone, email, t...