Found Description
Position Summary
The Intake Support person provides day-to-day support to the existing intake teams across all service lines, with full coverage support for planned absences. This role handles the high-volume execution work of intake: following up with families on outstanding items and next steps, scheduling and confirming evaluations, tracking and updating statuses based on follow-up connections, and verifying authorization and eligibility across service lines. Owning this ongoing follow-up keeps communication with families timely and responsive, and it frees the Intake Specialists to focus on more complex work.
Job Details
- Work setup: Onsite (Eastwood)
- Work Schedule: Monday – Friday, 8am – 5pm MST
- Holidays: US Holidays (Client Holiday Calendar Provided)
Essential Duties and Responsibilities
Family Communication and Outreach
- Serve as a friendly, responsive point of contact for familie...