Insurance Operations Manager at CAA Saskatchewan

Lead insurance operations with CAA Saskatchewan as a Manager overseeing service teams and compliance. Drive operational excellence and enhance team performance in a supportive environment.
Reporting to the General Manager, this full-time permanent role focuses on strategic leadership across insurance operations. You'll enhance workflows, improve performance, and optimize systems like Applied EPIC. A mix of coaching and managing priorities will be key as you strive for service excellence across our division.
Key Responsibilities:
• Provide leadership for service teams and compliance operations
• Implement operational strategies aligned with corporate goals
• Lead forecasting and performance measurement processes
• Develop high-performing teams through coaching and mentoring
• Identify process improvements to enhance efficiency
Requirements:
• 7–10 years of insurance leadership experience
• Strong understanding of brokerage operations and compliance
• Exc...