Found Description
We are seeking Associate and Analyst candidates who can execute operational tasks with accuracy and efficiency, uphold quality and turnaround standards, troubleshoot and resolve issues, support process improvements, and contribute to consistent, high-quality service delivery for our clients.
Responsibilities
For Associate:
- Process basic insurance transactions using client systems with minimal supervision
- Ensure accuracy, productivity, and timely completion of assigned tasks
- Communicate with clients professionally via email
- Report issues and provide input for process improvements
- Maintain compliance with company and client information security policies
- Assist in audits, data tracking, and team training as required
For Analyst:
- Process and review tasks to ensure accuracy, quality, and timeliness
- Provide troubleshooting support and guidance to team members