Found Description
Instructional Designer - Capability Development
ABOUT THE ROLE
Airtel is looking for a highly capable Instructional Designer who can transform business strategies, processes, products, and capability requirements into impactful learning experiences for frontline teams.
This role goes beyond content creation. The individual will partner closely with business leaders, SMEs, trainers, sales teams, service teams, retail operations, and distribution functions to identify capability gaps and design learning interventions that improve business performance.
The ideal candidate should be equally comfortable conducting needs analysis, designing learning journeys, creating engaging learning assets, and measuring learning effectiveness.
KEY RESPONSIBILITIES
Learning Strategy & Design:
• Conduct Training Needs Analysis (TNA) and capability gap assessments.
• Design end-to-end learning journeys for onboarding, product, sales, service, leadership,...
ABOUT THE ROLE
Airtel is looking for a highly capable Instructional Designer who can transform business strategies, processes, products, and capability requirements into impactful learning experiences for frontline teams.
This role goes beyond content creation. The individual will partner closely with business leaders, SMEs, trainers, sales teams, service teams, retail operations, and distribution functions to identify capability gaps and design learning interventions that improve business performance.
The ideal candidate should be equally comfortable conducting needs analysis, designing learning journeys, creating engaging learning assets, and measuring learning effectiveness.
KEY RESPONSIBILITIES
Learning Strategy & Design:
• Conduct Training Needs Analysis (TNA) and capability gap assessments.
• Design end-to-end learning journeys for onboarding, product, sales, service, leadership,...