Insights Manager - Data-Driven Ops & CX Leader

Concentrix in Quezon City seeks an experienced Insights Analyst with 3–6 years of experience in analytics and customer experience. The ideal candidate will analyze operational performance metrics, translate customer data into insights, and drive process improvements. Strong analytical and problem-solving skills are essential, along with experience in tools like SQL and Tableau. This role involves significant interaction with senior leadership and mentoring team members on best practices.
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