Found Description
Elevate customer understanding with Aviva Canada as a Senior Insights Manager. Lead B2C and B2B research initiatives that drive critical organizational decisions and enhance strategies.
As a senior leader in Research and Insights, you will report to the Vice President of Customer. Your role includes overseeing research efforts using advanced qualitative and quantitative methodologies, including emerging AI techniques. You will focus on aligning research with business strategies and prioritize impactful initiatives.
Key Responsibilities:
• Oversee B2C and B2B cross-functional research projects
• Convert research data into actionable insights
• Establish strong relationships with internal stakeholders
• Mentor a high-performing research team
• Deliver comprehensive reports to senior management
Requirements:
• 8–10 years of experience in B2C research
• Expertise in NPS measurement techniques
• Strong background in survey design and methodology
• Profici...
As a senior leader in Research and Insights, you will report to the Vice President of Customer. Your role includes overseeing research efforts using advanced qualitative and quantitative methodologies, including emerging AI techniques. You will focus on aligning research with business strategies and prioritize impactful initiatives.
Key Responsibilities:
• Oversee B2C and B2B cross-functional research projects
• Convert research data into actionable insights
• Establish strong relationships with internal stakeholders
• Mentor a high-performing research team
• Deliver comprehensive reports to senior management
Requirements:
• 8–10 years of experience in B2C research
• Expertise in NPS measurement techniques
• Strong background in survey design and methodology
• Profici...