Found Description
- Contact incoming leads (patients, caregivers, prescribers)
- Qualify needs (medical condition, functional level, financial capacity)
- Present the NeuroSkin offering (assessment, onboarding, subscription)
- Convert leads into assessment appointments
- Monitor conversion rates and continuously improve sales messaging
- Maintain the customer database on a daily basis
Objective: Maximize the conversion rate from lead to active customer.
- Plan the key stages of the patient journey:
- Initial assessment
- Pre-conditioning sessions
- Monthly follow-up
- Anticipate critical moments (patient isolation, decrease in engagement)
- Ensure compliance with the protocol (particularly during the first two intensive weeks)
Objective: Ensure a smooth and structured patient experience.
c. Operational Follow-Up and Scheduling
- Manage the schedule of se...